Privacy Policy

Last Updated: April 3, 2026

Welcome to the Genie Parent Portal mobile application ("App"). This Privacy Policy describes how Defenso Technologies ("we," "our," or "us") collects, uses, and shares information about you in connection with your use of the App.

By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information Collection

We collect information that you or your affiliated institution provides to us, as well as information collected automatically when you use the App.

Personal Data

Account Information: Name, mobile number, and authentication data via Firebase Authentication.
Student Records: Student details, attendance records, fee information, and performance data as provided by the school/tuition center.
Communication: Notifications and announcements sent within the App.

Usage and Device Data

Device Information: We may collect data such as device model, OS version, and unique identifiers for security and login management purposes.
Firebase Cloud Messaging: Token data required to deliver push notifications.

2. Use of Data

The information we collect is used for the following purposes:

To provide and maintain the App's core functionality.
To manage user authentication and secure access.
To synchronize student records (attendance, fees, homework) between the institution and parents.
To send push notifications and school communications via Firebase Cloud Messaging.
To monitor and improve App performance and security.

3. Data Storage and Security

All data collected by the Genie Parent Portal is securely stored using Google Firebase Services.

We implement industry-standard security practices, including secure authentication (Firebase Auth) and encrypted communication (HTTPS/TLS), to protect your personal data from unauthorized access, alteration, or disclosure.

4. Third-Party Services

The App utilizes the following third-party services which may collect information used to identify you:

Google Firebase: For authentication, database management, and cloud messaging.
Google Play Services: For App functionality and performance on Android devices.

5. Children's Privacy

The Genie Parent Portal is intended for use by parents and guardians. While the App displays information related to students (including those under the age of 13), we do not collect personal data directly from children without parental supervision. All student data is managed through the accounts of parents/guardians and the respective educational institutions.

6. User Rights

Users have the right to access, update, or request the deletion of their personal data. If you wish to manage your data or have it removed from our systems, please contact your educational institution or reach out to us at our support email provided below.

7. Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in India.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

Defenso Technologies
Email: support@defensotechnologies.com